When I was 19 years old, I worked at a small town Holiday Inn as night auditor and desk clerk. This was before computerized reservation systems and other technologies. I was the only one on duty all night.We had actual metal door keys and paper files.
Anyway, one night at about 3 a.m., a tired-looking guy walked in and asked for a room. I signed him in and gave him a room key. As mos people did, he walked back outside to drive his car around to the side door which was closer to his room.
After a minute or two it suddenly hit me: I had given him the key to a room that already had a guest in it! OH NO! I ran down the hallway toward the room to stop him. The hallway had a couple of 90 degree turns in it. Just as I turned the last turn, where I was now about 100 feet down from where the room was, I saw the guest insert his key into the room lock and turn it. Just as I was opening my mouth to stop him, I saw a man wearing only his underwear run out of the room screaming at the intruder, who quickly made a hasty exit out the side door through which he had come in.
I just knew that one or both guests would come to the front desk now and have me fired for my terrible mistake. I ventured back to the desk to take my lumps and gather my belongings so that I could make a clean exit when my boss came in four hours later. Then I waited...and waited...waited. Neither guest came to the desk. So I waited some more...were they playing with my mind? I waited...and nothing ever happened. Neither guest ever complained. The new guest never came back and I kept my job until I quit a few months later. Sometimes things do work out. Read my next blog entry for when things do NOT work out.
Sunday, March 9, 2008
The Day I Might Have Been Fired
Posted by Joe Ganci at 5:36 PM
Labels: hotel clerk mishap
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